The challenge leaderboard will be refreshed periodically throughout each day. Allow for up to 4 hours for your activities to be updated on the Togoparts Leaderboard after you have completed your activities. If any irregularities occur, please email us at support@togoparts.zohodesk.com; Please allow up to 48 hours for us to respond.

Yes, so as long as they have been uploaded to your Strava Account and their dates are within the challenge period. If any irregularities occur, please email us at support@togoparts.zohodesk.com; Please allow up to 48 hours for us to respond.

Some of our challenges do. We recommend that you find out more information about this in the Challenge Details section of our challenge page. If you have further questions, you may email us at support@togoparts.zohodesk.com.

No. Tagging of activities are not allowed as per our challenge rules. Each participant must record and upload their activities via their own Strava account. While some of these tagged activities may show, our team reserves the right to remove these tagged activities respectively.

Our team goes through the leaderboard weekly. If by any chance that identical rides are detected, Togoparts reserves the right to remove these identical rides from the challenge.

There are a few reasons why they could be missing:

1. You have recorded your activities prior to linking your Strava to the challenge. Our system only recognizes activities that are recorded after the linking.

2. You have set an incorrect activity type on Strava. Please refer to our challenge page to see which activities are accepted.

3. Your activity may have been flagged and removed.

4. Your activity may have been duplicated. Our system automatically removes overlapping and duplicated activities.

5. You may have violated some of the Singapore Traffic Rules. In such cases, Togoparts reserves the right to remove these activities.